When Can You Edit a Response?
You have 72 hours from the time you originally submitted your response to make any edits. Once the deadline passes*, editing will no longer be available.
Additionally, when editing your response, you can also make edits to comments.
*This deadline does NOT apply to Team Leaders, Org Admin, or Org Leaders editing a response on behalf of a member.
How to Edit Your Response
Navigate to Mustr Messages, which will contain your list of mustrs.
Locate the message you previously responded to and click on it to open it.
Scroll down and click Edit Response to open your submission.
Make your Edit. After making your edit, click "Edit Response" to save your edited submission.
Once successfully submitted, you will see a "Response edited successfully" message at the bottom.
Things to Keep in Mind:
Be sure to click Edit response before leaving the page, or you will lose your edits.
A timestamp with your name and time of the edit will display upon resubmitting.
How to Edit a Member’s Response
Navigate to Mustr Messages. This is where you’ll find the list of mustr messages.
Look for the message the member previously responded to.
Click on the answer pool the response is in, under Answered.
This will open the list of members who selected that response.
Select the member whose response you want to edit by clicking on the box to the left of their name. After that, select Bulk Actions.
Once at the Bulk action options, select Edit answer on behalf of members. This will apply whether you're editing for a singular member or multiple.
Make the necessary edits and click Edit response to save the edited submission.
*If you're editing responses for multiple members, the answer(s) they previously chose will not show on the screen as each member may have had a different answer. *Keep in mind you are editing for all at once, so the responses you choose will be the same for all selected.
Once the edit(s) are successful, you’ll see a “Response edited successfully” message at the bottom of the screen.
Additionally, after an edit, if you want to view the original response and any edits, you can do so by clicking on the three vertical dots next to their name, and click See response log.
Here you can see the original response added, any edits made, and timestamps showing who made the edit and when.
