If you're in charge of motorcycle safety for your command, this guide walks you through how to use Mustr to meet Navy requirements, including collecting documents, sending reminders, tracking training, and submitting quarterly reports.

Why This Matters

Each command must designate a Motorcycle Safety Coordinator (MRC). You're required to:

Track who’s riding motorcycles (and what kind)
Ensure they've completed the right safety training (e.g. BRC, Sport, or Experienced Riders Course)
Gather key documents (license, registration, insurance, training cards)
Report to your CO on the training status of your riders

This playbook helps you organize all that in Mustr and streamline responses.

What You’ll Collect Using Mustr

You'll need each rider to submit:

List of motorcycle riders
Type of motorcycle (street bike, sport bike, etc.)
Driver’s license info
Registration info
Proof of insurance
Basic Riders Course (BRC) Completion Card
Sport Bike Riders Course, as applicable
Experienced Riders Course, as applicable
If they haven’t completed required training, why not and estimated date of completion

Example Scenario

You’re the MRC aboard USS Example.

Your CO wants a motorcycle training status report in two weeks.

You:

Send a Mustr asking All Hands (everyone in your command) if they ride and to submit documentation
Can split them into teams of “riders” and “non-riders”
Follow up only with riders who are missing something
Export the list and send your CO a complete status report

Step-by-Step: How to Use Mustr for Motorcycle Safety

Step 1: Send a Mustr RFI to All Personnel

Create a new Request for Information (RFI) mustr.

Fill in the required fields and add your desired questions/requests (Numeric, Date, Yes or No, Free Form, Multiple Choice, or File Upload).

When making a question/request you can Save to Tracker to appear in your report summary. Name the column.

You can also add Allow N/A if something may not be applicable.

You can request they upload a file (image, pdf, word doc, excel, powerpoint, or take a photo)

Set a clear deadline.

When you've completed adding all the questions you need, tap Next.

This will allow you to reorder your questions.

When you're ready to send it, tap Send RFI.

Step 2: Review Responses & Create Teams Based on Answers

Once responses come in:

Use Mustr’s filtering feature to quickly split teams. This helps with targeted follow-ups.

For example, you can split into Teams like these:

Team 1: Riders who have submitted everything

Team 2: Riders who are missing items

Team 3: Riders who haven’t responded

Start by clicking the arrow of the delivery bucket you want to make a new team for.

In this example, we're using the Seen bucket to create a team for those who have seen our message but did not respond.

This will take you to a list of those who have seen the message but haven't responded. Select the members you want to add to the team. Then tap on Bulk Actions and Add to to team or create new team.

Title your team and click Add.

Navigate to the Teams tab and click the three vertical dots next to the team you made. Then select Send a Mustr. You'll be able to send a Broadcast, Status Check or RFI.

And that is how you can create targeted follow ups.

Step 4: Prepare a Report

Mustr stores all your responses. Use it to pull the following into an excel file:

Message Report (what questions or topics did you send out in your message)
Message Responses (who responded and what did they say and/or if they uploaded a file)
Detailed Report (who is an app user and who uses sms only, what time the message was delivered, what status is the message in, etc.)

At the bottom of your Message's Details, tap on Send Report.