Mustr
How to use Mustr messaging
38 articles
Latest from AOK: Mustr NewsletterStay up to date with the latest features, fixes, and improvements. Updated regularly based on your feedback.
Start Here: New Member Guide for MustrEverything you need to know about Mustr and links to all the relevant guides.
SMS (Text Message) Link Expiration: What You Need to KnowLearn how SMS response links now expire after 30 days to keep responses timely and secure.
FAQ: Mustr
Choosing the Right Message TypeThis guide explains when to use Mustrs (RFI, Broadcast, a Status Check, or send a Direct Message), real time chat, who can receive them, and what features are available for…
Using Mustr Basics
How to use Mustr
How to Respond to a Mustr Message via SMS Text (No App Required)Learn how to utilize AOK Mustr Messages (RFI, Broadcast, and Status Check) as an SMS text user.
How to Respond to a Mustr (App Users)This article explains the different types of Mustrs, questions, and how to respond.
How to access files shared with meAfter you have ACK'ed the message, you can access your files
How to Start or Stop AOK Mustr Text AlertsLearn how to start or stop receiving AOK Mustr text messages and what to do if you're not getting texts.
Submitting an RFI Response with an ImageLearn how to answer to a Request For Information by uploading a document or image along with your response.
Editing Responses in AOKLearn how to edit or change your response to an AOK Mustr
How Draft Messages WorkCompose, edit, and auto save drafts without losing progress. Easily return to your drafts, make changes, and send later, even if you navigate away or reload the app.
How to Forward MessagesThis will allow you to easily share Mustr messages with other contacts.
Sending and Managing Direct MessagesThis guide explains how to send Direct Messages (DM), how DM threads behave, what actions are available, and where to find your messages.