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Bulk Invite New Users

How to bulk upload a roster to onboard users

Updated over a week ago

What is Bulk Invite?

  • Bulk invite allows an organization to upload a roster of personnel.

  • Uploading a roster in the bulk invite system will automatically send the welcome text to those listed on the file.

  • Bulk invite allows organizations to automatically include personnel attributes of rank and DODID.

Before the upload

  • Before using bulk upload to add users to your organization, it is imperative to announce the launch of the program and make sure users expect to receive a welcome text.

    • Users who receive the welcome text without understanding the program and what is expected of them run the risk of marking the text as SPAM and no longer receiving messages.

  • Prepare Team Leads to build their teams once the invite is sent. Here is the instruction page for building teams. For larger teams, please reach out to support for assistance.

    • The user who creates the team is automatically the team lead, you can adjust team leads within the team directory by clicking the three dots next to the name of the individual you are adjusting permissions for.

How to bulk invite in the Mustr webpage

The template for the CSV file format can be downloaded in the website under "bulk invite" but here is a sample. It is important to note the first row of labels must be identical, even if you are not including the optional information.

  1. Log in to the Mustr website web.adytongovcloud.io. If you have issues with accessing the webpage on your DOD device.visit this page for help.

  2. Org Leader accesses the Bulk Upload button in Mustr under the ‘People’ section (see left), click the bottom right 'More Actions' button, choose 'Bulk invite users to the app'

  3. Upload template .CSV file with all data filled out for the organization’s personnel:

  4. When the correct file type is selected, you can move forward by clicking ‘Next’:

  5. The full list of the roster will show any errors and allow updates in the line within Mustr:

6. Once any errors are corrected, the status turns green to move forward:

7. Clicking ‘Submit’ will initiate the welcome text message and add all included personnel:

8. Review and confirm to send welcome text messages:

  • There is an additional pop-up warning that you are inviting users. You will need to confirm on the pop-up as well.

What is sent to users?

A welcome text is sent to all newly added users. If the end user wishes to remain an SMS user, they do not need to take any action. Mustrs sent to them will be sent as a text message with a secure link to click and view/respond. For those who wish to become app users, the steps are noted here.

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