Updated: October 2025

This guide explains the data you’ll see when exporting Excel reports from the Mustr Details page, People tab, and the Teams tab. These reports help you track who received a Mustr, who responded, what was sent, and in the case of organization and team reports, who is in your unit and whether there are any contact issues.

Org Directory Reports and Team Reports include personnel data such as names, roles, and contact information. They also flag any reported phone carrier issues, so you can identify delivery problems at a glance.

Types of Data Included in the Exports

Depending on what you’re viewing, your export will include either recipient details or message metadata and content.

Mustr Reports

For exports that focus on the message itself, your file will contain: Message Report, Message Responses, Detailed Report.

TAB 1: Message Report

Column Name	Description
Organization Name	The name of your command that sent the Mustr
Team Name	The specific team(s) the message was sent to
Subject	The subject line
Priority	Urgent or Non-Urgent
Message Body	The actual message text sent to recipients
Sent Time	Date and time the Mustr was sent
Question(s) Sent	For RFIs: the questions included in the message

TAB 2: Message Responses

Column Name	Description
Last Name	Last name of recipient
First Name	First name of recipient
Response	The response of the recipient

TAB 3: Detailed Report

Column Name	Description
Personal Information	Last Name, First Name, Rank, Email, and Phone.
Account Details	Account Type and whether the account "Is Verified."
Duty Status	Current duty status of the individual.
Message and Notification Status	Message Status (e.g., Pending, Seen, Responded), Notification Status (e.g., Delivered, Delivery Error, Awaiting Cell Signal), and associated timestamps for when messages were seen, responded to, notifications sent, delivered, or undelivered/unnotified.
Notification Errors	Details regarding any notification errors, such as "Suspended Account."
SMS Opt Out	Indicates whether the individual has opted out of SMS messages.
Q# Response and Comments	Fields for a response to a question (Q1 Response) and any associated comments.

*Only users with Team Leader, Org Leader, or Org Admin permissions can export reports from the Message Details page.

Org Directory Report

When exporting a report that focuses on who all is part of your command, you’ll see the following data for each recipient:

Column Name	Description
Last Name	Recipient’s last name
First Name	Recipient’s first name
Phone Number	The mobile number the Mustr was delivered to
DoDID	Department of Defense ID (if added)
Rank	The rank of the recipient
Permission	User role (e.g. Team Member, Team Leader, Org Admin)
Delivery Errors	If delivery failed, this will note the error (e.g. Invalid Number, Sms Opt Out)

*Only an Org Admin and Org Leader can export an Org Directory Report.

Team Report

When exporting a report that focuses on who all is part of your team, you’ll see the following data for each recipient:

Column Name	Description
Last Name	Recipient’s last name
First Name	Recipient’s first name
Phone Number	The mobile number the Mustr was delivered to
DoDID	Department of Defense ID (if added)
Rank	The rank of the recipient
Permission	User role (e.g. Team Member, Team Leader, Org Admin)
Delivery Errors	If delivery failed, this will note the error (e.g. Invalid Number, Sms Opt Out)

*Only an Org Admin, Org Leader, and a Team Leader of the team being exported can export a Team Report.

Need help exporting a report?

This guide explains what’s in each Excel report, not how to download them.

For instructions on exporting Mustr Reports (from the Message Details page), see:

Understanding the Data in Excel Exports