Updated: October 2025
Welcome! Below are answers to some of the most common questions about Log-E, a product of AOK. If you don’t see what you’re looking for, feel free to contact us.
To access all our how-to guides, visit our Log-E Help Center.
Q: How do I sign up?
A: Someone on your team could invite you by following this guide: How to Give Teammates Access To the Propery Handbook.
If you're still having trouble or if you're not part of a registered team, please reach out to our support team and our head of Log-E will reach out to you.
💡 New users: You can also check the Start Here: New Member Guide for Log-E for a walkthrough of your first setup steps.
Q: How do I leave a team?
Team members can now remove themselves from any team they are a part of by tapping the three dots next to the team name and select Leave Team.
To leave the command, see our How to unsubscribe or Leave the command guide.
Q: Can you print a property book on gov computer?
A: Yes, you can print your property book from any device that allows you access to AOK and your email.
For details on how to generate forms from your property book, see the guide: Generating DA2062 and DD1750 Forms in Log-E.
Q: Is there a function to add a new item without uploading a pdf?
A: There is not currently a way to add a new item without uploading a new pdf and updating the entire Property Handbook (stay turned for Ghost Hand Receipts).
However, our upcoming feature, Ghost Hand Receipts, will make this possible. You can preview how this works in our guide: How to Add a Ghost Hand Receipt.
In the meantime, learn how to manage and update imports using Replacing or Updating an Imported Property Book.
Q: How do I share my files with other people?
A: You can share your files directly with your team by following the steps in our guide: Send a file directly to a team
Q: What if someone can’t see a file that was shared with them?
A: If someone can’t see a file, it usually means they are not part of the team the file was shared with. Please make sure they’ve been added to the correct team in Log-E.
For more detail on how team access and visibility works, see our guide: Log-E Roles & Permissions.
Q: How do I complete sub-component inventories or generate a shortage annex/component listing?
A: You can complete these tasks directly within Log-E by following the steps in our guide: How to Complete Sub Component Inventories and Generate Shortage Annex or Component Listing.
You may also find these guides useful:
Q: How can I generate or customize checklists and forms?
A: Log-E allows you to create checklists and forms directly from hand receipts. See:
Q: How do I add notes, tags, or photos to items?
A: You can add metadata and photos to any item by following: How to Add Notes, Tags, and Pictures to Items
For visual references, check out: Generate a Picture Book from Photos!
Q: How do I upload a Bill of Materials (BOM)?
A: Follow the step-by-step instructions here: How to Upload BOMs (Bill of Materials)
Q: I’m new; where should I start?
A: Start with:
These will help you understand the structure of the Property Handbook, team roles, and how to manage your inventory in Log-E.
Keywords
Keywords
How to manage roster
How to create a team (Log-E)
How to import a hand receipt