Challenge: managing at-risk soldiers
During COVID, transitioning service members were highly considered to be at-risk. Being isolated at home and confronting uncertainty about the future of their service increased their chances of facing substance abuse, mental health conditions, and uncertainty.
These risks still exist and remain poorly addressed post-pandemic. Service members aren't given the best opportunities to open up, and it's challenging for management teams to initiate and track mental health conversations.
How Mustr can help manage mental health for transitioning soldiers
Monthly check-ins via Mustr are an anonymous yet appealing way for service members to share their mental health status with management.
Many transitioning soldiers do not have access to their NIPR accounts during remote work or during their time at home in varying environments.
Mustr offers an interface, as well as SMS or mobile app participation options, that enables all service members (no matter where they are) to receive the mental health support they need in order to thrive.
Mustr app features & capabilities for supporting transitioning soldiers
Create a team to communicate with transitioning soldiers
Creating a team within Mustr for your transitioning soldiers helps centralize all communication with them. It also serves as a simple "register" of all service members considered to be in transition.
Keep transitioning members updated with opportunities and resources
Once a team is set up on Mustr, you can send broadcast messages to announce any academic, financial, and professional growth opportunities that transitioning soldiers can access to reach their own personal goals.
Conduct mental health check-ins
Mental health is very important. Mustr enables management teams to effectively learn about the mental health status of all their service members.
This can be done by creating an RFI survey and sending it to service members that are part of a transitioning team.
Whether you are dealing with 10 or 100s of service members, they all receive an SMS or message within the app to fill out a form that looks like this:
The form's simplicity and privacy invite transitioning soldiers to be transparent about their mental health. And managers can easily evaluate and attend to service members on a personal and collective level.