AUGUST 08 2025
Hello AOK Community,
We're always listening—and your feedback powers our updates.
Here's what’s new in AOK, available now:
Edit your answers, edit on behalf of others, and see edit history
Enable file upload responses to RFIs
Build grandchild teams (three levels total)
See phone errors in the people screen
Passkeys available for AOK App
Delete a sent Mustr message (BETA)
Weblite links now have expiration dates
Coming soon:
Improved SMS messages (RCS)
Autosave drafts for all message type
Continue sharing your feedback or request new features!
Edit Your Answers or edit for others
Mistakes happen, and situations change. Now you can:
Edit your own answers
Edit on behalf of others
View a full edit history
Every change is tracked and clearly marked, giving your team transparency while maintaining flexibility.
Request Responses as File Uploads
Need documentation or images from the edge?
Now, when sending a Request for Information (RFI), you can choose to request image/file uploads as responses — making it easier than ever to collect critical information.
Build Grandchild Teams
You asked for deeper team structures, and it’s here:
Create up to two levels of sub-teams
Example: Department → Division → Duty Station
Messages sent to a parent team can be filtered by sub-team in the response view
Note: Members of sub-teams must also be in the parent team.
Spot Phone Errors in the People Screen
Improved visibility into message delivery:
Easily identify members who need to update their contact details in their profile.
See phone carrier-reported delivery errors like “disconnected” or “device unreachable”
Know if a phone was off during last message attempt
*Errors update after the next message send attempt.
Passkeys Now Available!
Logging in just got easier.
You can now set up passkeys on your phone for faster, more secure access to AOK — no more forgotten passwords.
👉 Learn how to set up passkeys here
Delete a Sent Mustr Message (BETA)
Sent the wrong Mustr message? Now you can delete it:
Click into the sent message → three dots on the top right → delete
Message is removed from all users’ AOK app logs
SMS users see a note: “This message was deleted by [Name]”
This feature is in beta, and we welcome your feedback!
Weblite Links Now Expire
For added security, all SMS Mustr message links to GovCloud now expire after 30 days.
This change protects sensitive information while still giving recipients time to respond.
As always, thank you for your partnership.
Your feedback helps shape the future of AOK — and we’re proud to continue building for you.
— The AOK Team
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