Updated: February 2026
FEBRUARY 2026: Introducing AOK Chat
FEBRUARY 2026: Introducing AOK Chat
Introducing AOK: CHAT
We are proud to announce the release of a major milesone for the AOK platform, AOK Chat is officially live!
AOK members across the force have asked for a fast, informal way to coordinate inside AOK. Today, that capability is here.
AOK Chat is the real-time messaging layer of AOK, purpose-built for quick coordination between individuals while maintaining the security, control, and operational integrity required in military environments.
Update the app to access AOK Chat. Learn more here.
What makes AOK Chat different
Real-time, two-person messaging between registered AOK app users
App-only by design, ensuring identity, access control, and auditability
Available on personal devices, government computers, and workstations
Optimized for informal back-and-forth, clarification, and rapid coordination
Operates entirely within the AOK security boundary
This is not a workaround or bolt-on. Chat is a first-class capability, engineered as part of the AOK system.
If your government network currently blocks AOK access, contact us and we will work directly with your IT team so you can use the full potential of AOK at your workstation.
Why this matters
Operational communication does not always require formal tasking or structured messaging, but it always requires security, accountability, and trust.
AOK Chat keeps informal coordination inside the same system already relied on for mission-critical communications.
No fragmentation.
No loss of visibility.
No tradeoff between speed and compliance.
What to expect
AOK Chat is designed to feel immediate and intuitive, while still meeting the operational and security expectations of the enterprise. This is the foundation for faster coordination, reduced friction, and stronger cohesion across the force.
We’re excited to put this capability in your hands—and even more excited to see how you use it.
AOK Chat is live now. Check out the support page for more information!
NOVEMBER 2025: Bulletin Board, Schedule Messages, Access Team Directory and Contact Information
NOVEMBER 2025: Bulletin Board, Schedule Messages, Access Team Directory and Contact Information
Staying Connected Over the Holidays 🍂
With the holidays approaching, a season that can be both joyful and demanding, it’s more important than ever to keep communication open and your people connected.
This guide highlights simple ways to use AOK to share vital information, check in with your teams, and spread some holiday cheer.
Below, we share how to use AOK to share key information, schedule check-ins and well wishes, and stay in touch with your team.
What You'll Learn:
How to post important information to your Bulletin Board
How to schedule check-ins and holiday messages
How to access your team’s contact info to reach out directly
Holiday Message Ideas
Not sure what to send? Here are a few ideas:
Announce social events, meals, or community activities.
Remind everyone about upcoming PT requirements or training opportunities (and maybe a Turkey Trot or two!).
Highlight available health and wellness resources.
Check in with your team over the holidays.
Share support and well wishes.
What to Post on Your Bulletin Board:
Chaplain contact and mental health support resources
Suicide prevention hotlines and information
Chain of command contacts
Designated driver and transportation options
JAG/legal assistance
Travel and emergency assistance
Share Key Information on Your Bulletin Board
Keep your teams informed and essential contacts right at their fingertips using AOK’s Bulletin Board feature.
You can post important numbers, updates, and instructions so your team always has what they need, when they need it.
Navigate to the Bulletin tab
Tap the plus icon in the bottom right corner.
Choose:
Create a New Post: to post an announcement to your command.
Create New Section: to post resources to your command.
* Only App users can access bulletin board: How to become an app user.
** Access to post on bulletin boards is based on your AOK permissions.
*** All hands & each team have their own bulletin boards.
Schedule Check-Ins & Well Wishes
Keep your team connected with scheduled messages; perfect for sending updates, encouragement, or reminders, even when you’re away.
Here’s how to schedule a message:
Create your Broadcast or Request for Info.
Click Schedule at the bottom left of the Create a Message page.
Select Pick a Date and Time, then choose when you’d like it to send.
Once your message looks good, click Schedule RFI/Broadcast in the bottom right corner.
*Not sure how to send a Mustr message? Learn more here
Access your team's contact info
Want to connect more directly? Use AOK’s People directory to reach out to your team members by text or phone call.
You can check in, send congratulations for promotions, or celebrate new births all directly through the app.
To access your team members' profiles:
Tap the three lines in the top left corner to open the navigation menu.
Select People.
Search for a name or scroll to find the person you’re looking for (you’ll see an arrow on the right for profiles you can view).
Tap their name to open their profile and view their contact details.
Reach out and connect!
*Access to profile information is based on leadership permissions in AOK.
Wishing you and your family a
Happy Thanksgiving!
OCTOBER 2025: QR Code Onboarding
OCTOBER 2025: QR Code Onboarding
QR Code Onboarding is here!
Onboarding your members is now faster and simpler. The new QR Code Onboarding feature allows users to scan a code to join your All Hands and Team directly, no links or manual entry required.
QR codes can be generated for:
The command All Hands
Your Department Team & All Hands if new, or just your team if they are already in the command.
Print the code for in-person events and hang it at the door.
CAC login coming soon!
AOK will soon support Common Access Card (CAC) login. Members whose DoDID is included in their onboarding information will be able to access AOK directly using their CAC credentials. This enhancement will streamline authentication and further align AOK with DoD security standards.
Never Lose Your Work Again!
Users can now move between sections of AOK without losing their progress on drafted messages. The new Saved Work capability preserves message drafts automatically — even if the computer is shut down or the session times out.
This improvement ensures a smoother, more reliable workflow for anyone creating or editing communications.
Enhanced Bulletin Board: Acknowledgements and Tracking
The Bulletin Board has been upgraded with new capabilities designed to strengthen accountability and visibility across your teams.
Leaders can now:
Request acknowledgement for posts or resources shared in any Bulletin Board section.
Track who has seen and acknowledged each post or resource.
Export acknowledgment data to review and report on engagement.
This enhancement was originally developed to support Required Reading, but its applications extend far beyond that. Leaders are already using it to streamline:
Onboarding for new team members
Command notices and important announcements
Safety updates and readiness communications
These new tools ensure critical information is not just sent — it’s seen and confirmed.
AUGUST 08 2025: Edit Answers, File Uploads, and Enable Passkeys
AUGUST 08 2025: Edit Answers, File Uploads, and Enable Passkeys
Hello AOK Community,
We're always listening—and your feedback powers our updates.
Here's what’s new in AOK, available now:
Edit your answers, edit on behalf of others, and see edit history
Enable file upload responses to RFIs
Build grandchild teams (three levels total)
See phone errors in the people screen
Passkeys available for AOK App
Delete a sent Mustr message (BETA)
Weblite links now have expiration dates
Coming soon:
Improved SMS messages (RCS)
Autosave drafts for all message type
Continue sharing your feedback or request new features!
Edit Your Answers or edit for others
Mistakes happen, and situations change. Now you can:
Edit your own answers
Edit on behalf of others
View a full edit history
Every change is tracked and clearly marked, giving your team transparency while maintaining flexibility.
Request Responses as File Uploads
Need documentation or images from the edge?
Now, when sending a Request for Information (RFI), you can choose to request image/file uploads as responses — making it easier than ever to collect critical information.
Build Grandchild Teams
You asked for deeper team structures, and it’s here:
Create up to two levels of sub-teams
Example: Department → Division → Duty Station
Messages sent to a parent team can be filtered by sub-team in the response view
Note: Members of sub-teams must also be in the parent team.
Spot Phone Errors in the People Screen
Improved visibility into message delivery:
Easily identify members who need to update their contact details in their profile.
See phone carrier-reported delivery errors like “disconnected” or “device unreachable”
Know if a phone was off during last message attempt
*Errors update after the next message send attempt.
Passkeys Now Available!
Logging in just got easier.
You can now set up passkeys on your phone for faster, more secure access to AOK — no more forgotten passwords.
👉 Learn how to set up passkeys here
Delete a Sent Mustr Message (BETA)
Sent the wrong Mustr message? Now you can delete it:
Click into the sent message → three dots on the top right → delete
Message is removed from all users’ AOK app logs
SMS users see a note: “This message was deleted by [Name]”
This feature is in beta, and we welcome your feedback!
Weblite Links Now Expire
For added security, all SMS Mustr message links to GovCloud now expire after 30 days.
This change protects sensitive information while still giving recipients time to respond.
As always, thank you for your partnership.
Your feedback helps shape the future of AOK — and we’re proud to continue building for you.
— The AOK Team
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