Updated: August 2025
Table of contents:
Who Can Manage Users
Only an Org Leader, Org Admin, or Team Leader can invite or remove users from the organization or their respective teams.
Find out what permissions each role has by visiting this link: AOK Roles & Permissions
How to Add New Users
❗️Before inviting someone, always check that they aren’t already in the organization with an incorrect or outdated number.❗️
This helps avoid duplicate accounts and ensures they receive messages properly.
There are two ways to invite users:
Both methods can be used together, and a list of selected users will appear at the top of the screen.
Bulk Upload
For a large number of users, you can Bulk Upload by following the steps in this guide (only available on desktop): Bulk Invite New Users
To begin:
Click the three horizontal lines (☰) in the top-left corner to open the navigation menu, then select People.
Click the (+) plus sign at the bottom right of the screen.
Select Invite a member.
Manual Entry
You can choose on this screen to either manually invite by phone number or grant access to your contacts. Here is how to add Manually:
Click on Add by entering phone number(s)
Enter the first name, last name, rank, and cell phone number of the person you are adding and click Invite.
You may add more than one user at a time. After each entry, you are taken to the invite users page and shown who you have included before sending the invite. Once you have added everyone, you can click Invite - # of users on the bottom right.
The next screen will ask if the users should be added to additional teams (all new users are included in the All Hands). Add the user to additional teams by clicking the + Add to team(s) option.
Then you will notice the + Add to Team(s) is replaced by the team they were added to. To complete this step, click Add in the top right corner.
Congratulations! You have manually invited a new user to Mustr!
Invite via Contacts
To invite using your contacts, click on Add from your contacts.
This will take you to your phone's settings or display a pop up requesting permission for AOK to access your contacts. Enable or select Allow.
Don't worry! Adyton does not store or use this information in any way.
Now that you have granted access, you can search for the contact you're wanting to invite. You may add more than one at a time.
When you have everyone you are invited showing at the top, go ahead and click Invite - # member.
Congratulations! You have invited users using your contacts!
How to Remove Users From the Org
Open the Navigation Menu (☰)
Go to the People screen by clicking on People in the navigation bar.
Find the person you are removing by either searching or scrolling.
Click on the arrow next to their name.
Once in the person's profile click the three dots next to their name.
Choose Remove from Organization.
*This will remove them from ALL teams within the organization too.
Click Confirm
